Privacy Policy

 

Effective Date: 1 September 2024

Introduction

Welcome to Sense Works, operated by Sense Works Group Limited (the “Company”), registered in Hong Kong. We are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our e-commerce website www.senseworks.com (the “Site”).

 

Information We Collect

 

Personal Information

In general, we only collect personal information from visitors when they voluntarily submit it to us. Personal information that we may collect includes, but is not necessarily limited to, first and last name, telephone number, physical address, e-mail address, payment method, credit card number, credit card expiration date, and password.

 

Non-Personal Information

Certain non-personal information about site visits is recorded by the standard operation of the Web site. The non-personal information that we collect includes the type of operating system in use (e.g., Macintosh or Windows), the type of browser being used by the visitor (e.g., Netscape or Internet Explorer), IP address, and the domain name from which visitors accessed the Web site (e.g. Yahoo.com).

In addition, we may collect information about visitors' browsing behavior, such as the date and time they visit the Web site, the areas or pages of our Web site that they visit, the amount of time spent viewing the Web site, the number of times the visitor returns to the Web site, and other click-stream data (collectively, "Browsing Behavior Information"). We may use cookies (small text files that are stored on visitors' computers when they access our Web site) to collect Browsing Behavior Information. We may associate information we collect via cookies with the personal information we collect about visitors.

Visitors are always free to decline cookies, but in doing so they may not be able to use certain features of our Web site. The "help" segment of the toolbar on most browsers explains how to configure a browser to not accept new cookies, how to have the browser inform a user when they receive a new cookie, and how to erase cookies from their hard drives.

 

How We Use Your Information

SW may use information collected from visitors to its Web site for any of the following purposes (1) to facilitate online purchases, (2) to fulfill orders, (3) to send marketing and other communications to our visitors, (4) to conduct internal reviews of our site (e.g., to determine the number of visitors to the site), (5) to help us better understand visitors' use of our site, (6) to respond to specific requests from our visitors, and (7) to protect the security or integrity of the Web site. Non-personal information will be used for purposes of conducting internal reviews of the Web site, monitoring the Web site, and providing an enhanced online experience for visitors.

 

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our Site. Cookies are small text files stored on your device that help us analyze web traffic and improve our services. You can manage your cookie preferences through your browser settings, but disabling cookies may affect your ability to use certain features of our Site.

 

Disclosure of Your Information

SW may transfer or otherwise disclose the information it collects from visitors the Web site to employees and independent contractors of SW, subsidiaries and affiliates of SW, consultants, and other business associates, service providers, and suppliers, if the disclosure will enable that party to perform a business, professional, or technical support function for SW, or if required to do so by law. SW may also disclose information it collects from its site visitors to SW's marketing and business partners, who may use the information in connection with their business operations, such as to send marketing and other communications to visitors of the Website. SW will also transfer or otherwise disclose personal information in response to judicial process, and, as permitted under provisions of law, to provide information to law enforcement agencies or in connection with an investigation on a matter related to public safety. We may share your information with third parties if there is a merger, acquisition, or sale of assets.

 

Your Rights

As a resident of Hong Kong, you have the right to:

• Access your personal data held by us

• Request correction of any inaccuracies in your personal data

• Request deletion of your personal data, subject to legal obligations

To exercise these rights, please contact us at privacy@senseworks.com.

 

Security of Your Information

SW maintains physical, electronic, and procedural safeguards to guard your personal information. We allow access to personal information only to persons and entities engaging in activities provided for by this Privacy Policy.

 

Unforeseen Circumstances

In the event that SW or any of its assets are acquired by a third party, personal information acquired by us may be one of the assets transferred.

 

Acceptance of Privacy Terms & Conditions

By visiting the Website, visitors agree to the practices described in this Privacy Policy. To the extent that any of the third-party sites accessible through the Web site have different privacy practices from those stated in this Privacy Policy, those third-party privacy practices govern the collection and use of information visitors provide when visiting those sites. SW is not responsible for the policies, content, and practices of other companies.

 

Changes to This Privacy Policy

On occasion, it may be necessary for SW to change the terms of this Privacy Policy. To ensure that visitors are aware of current privacy practices, we recommend that they check the Website periodically. Visitors can be assured that any changes that we make will not be applied retroactively and that we will not materially change how we handle previously collected information without visitors' consent.

 

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Sense Works Group Limited

Email: enquiry@senseworksgroup.com

Phone: +852 6821 8759

Address: Flat B, 4/F Chuan Yuan Factory Building, 342-344 Kwun Tong Road, Kwun Tong, Hong Kong